PRIVACY POLICY.

Privacy is important to ALIANZA LOGISTICS GROUP. This policy contains the practices related to the treatment of personal data on ALIANZA LOGISTICS GROUP Web sites, such as the type of data that is collected, tracking, use and disclosure of the same.

At GRUPO ALIANZA LOGISTICS we understand that the privacy and security of personal data is of vital importance. That is why this policy sets out what we do with the information and what we do to keep it secure. It also explains where and how we collect information, as well as the data protection rights of the data subject.

This policy applies to those who access and use our website services and those who interact with ALIANZA LOGISTICS GROUP on social media (our “Services”).

This policy defines our commitment to protect personal information. We recommend reading our privacy policy before continuing to browse.

This privacy policy was last updated on 07 September 2023.

  1. Identification of the business name of the controller

In accordance with the provisions of REGULATION (EU) 2016/ 679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter GDPR) we inform that personal data obtained from the data subject, as well as data generated in the context of the activity of our website will be processed by:

 

Company name: ALIANZA GALADTRANS SL
N.I.F/C.I.F.: B12887113
Adress: C/ Victoria Kent, 30 bajo 2 de Almenara 12590 (Castellón)
Residence: España
Email: protecciondatos@alianza-gt.com
Number phone: 964108279
Activity: Load transport by road

 

Company name: Alianza Logistics Servicios Europeos S.L.
N.I.F/C.I.F.: B02983336
Adress: C/ Victoria Kent, 30 bajo 2 de Almenara 12590 (Castellón)
Residence: España
Email: protecciondatos@alianza-gt.com
Number phone: 964108279
Activity: Otras actividades auxiliares de transporte

 

Company name: Galadtrans 2009 S.L.
N.I.F/C.I.F.: B12824520
Adress: C/ Victoria Kent, 30 bajo 2 de Almenara 12590 (Castellón)
Residence: España
Email: protecciondatos@alianza-gt.com
Number phone: 964108279
Activity: Otras actividades auxiliares de transporte

 

Company name: GRUPO ALIANZA DE MULTISERVICIOS LOGÍSTICOS Y MEDIACIONES GLOBALES SL
N.I.F/C.I.F.: B12956983
Adress: C/ Victoria Kent, 30 bajo 2 de Almenara 12590 (Castellón)
Residence: España
Phone: protecciondatos@alianza-gt.com
Number phone: 964108279
Activity: Otras actividades auxiliares de transporte

 

Who is the Data Protection Delegate of ALIANZA LOGISTICS GROUP and how can you contact him/her?

The Data Protection Delegate is the person in charge of protecting the fundamental right to the protection of personal data in ALIANZA LOGISTICS GROUP and is responsible for compliance with data protection regulations. You can contact the Data Protection Delegate at the following address:

2. Contact DPO: protecciondatos@alianza-gt.com

General privacy principles.
GRUPO ALIANZA LOGISTICS collects and processes personal information adopting the following principles:

-Data are processed in a fair, lawful and transparent manner.
-Data are collected for specified, explicit and legitimate purposes and are not processed in a way incompatible with those purposes.
-Data are adequate, relevant and limited to what is necessary in relation to the purposes for which the processing is carried out.
-The data are accurate and up to date. Inaccurate data will be updated or erased.
-Data is kept in an identifiable format for no longer than necessary.
-Data is processed securely through appropriate and effective technical and organisational measures against unauthorised or unlawful processing and against accidental loss, destruction or damage, by applying appropriate technical or organisational measures (“integrity and confidentiality”).
-We are committed to the principles of data protection by design and data protection by default.

3. How we collect your personal data and how it is used.
-Directly from the owner: We may collect personal data when you make an enquiry through contact forms, or when you are assigned a login account, among others.
-From cookies: We may collect information from “cookies” that we may store on the user’s device. Cookies are small data files stored on your hard drive or in the memory of your device. For more information on the use and purpose of cookies, please see our cookie policy.                                                                    -Logs: In the context of our website activity we may record certain information and store it in log files when you interact with our Services. This information may include internet protocol (IP) or other device addresses or identification numbers, as well as browser type, internet service provider, etc.

4. Where our website asks for your personal data
-When you proceed to subscribe to the newsletter on our website.
-When you register as a user of our platform
-When you make queries through the contact form or via our email.
-When you request any of the services and/or products we offer.
-When you register in the “work with us” form.
-When comments are made in the Chat.

5. Purposes for which we process your personal data.
At GRUPO ALIANZA LOGISTICS we process the data necessary to manage and optimise our services and commercial relations with our users and customers. In addition, we also use this information to send advertising of interest to users, related to our products and services.

Personal data is collected and processed for the following purposes:

Stakeholder Category Purpose
Cookies a) The Website has technology for the implementation of files called cookies on the User’s device. Cookies are used to improve their browsing experience on our website, analyze user navigation, and provide personalized content. In any case, they can be blocked or disabled through the browser’s settings. For more information, you can consult our Cookie Policy.
Web Inquiry User b) Attend to and respond to communications or requests received either through email or the contact form on our website
Newsletter Subscriber c) Regularly send electronic commercial communications about news, publications, offers, promotions, events, and other information related to the activities of GRUPO ALIANZA LOGISTICS
Registered User d) Manage the accounts of registered users on the GRUPO ALIANZA LOGISTICS Website to allow their identification and access to the services and functionalities we offer to our registered users
Potential Client e) Manage the budget request received by email or the corresponding web form and handle the contact. In case of accepting the proposal, the data will be treated as a new customer of GRUPO ALIANZA LOGISTICS
Carriers f) Personal data will be processed:
– To process registration as a transporter for the Organization
– For monitoring, management, and control of services performed by the transporter.
– For administrative management, order management, invoicing, payment management, and any other necessary action to maintain the relationship and attention of the transporter
Clients g) Personal data will be processed:
– To process registration as a customer of the Organization
– For administrative management, order management, invoicing, payment management, and any other necessary action to maintain the relationship and attention of the customer
Job Candidate or Seeker a) Manage and evaluate the candidacy for selection processes at GRUPO ALIANZA LOGISTICS, include the Curriculum in our job bank, participate in current or future personnel selection processes, and arrange interviews.

6. Legal basis of processing and compulsory or optional nature of processing
The legal bases are linked to the purposes of the previous point according to the letters assigned in the table.

Category of Stakeholders Legal Basis for Data Processing
Cookies a) Consent granted when accepting cookies from GRUPO ALIANZA LOGISTICS, except for cookies considered as technical and necessary for the optimal functioning of the Website.
Web Inquiry User b) Consent requested when contacting through the Website. The data subject can withdraw consent at any time. Withdrawal of consent will not affect the provision of other services.
Newsletter Subscriber c) Consent requested when subscribing to commercial communications. The data subject can withdraw consent at any time. Withdrawal of consent will not affect the provision of other services.
Registered User

d) Execution of a contract according to the terms of use of the platform.

Failure to provide the necessary data will make it impossible to process the user’s registration.

Potential Client

e) Application of pre-contractual measures established in the interest expressed by GRUPO ALIANZA LOGISTICS.

Failure to provide the necessary data will make it impossible to fulfill your request.

 

  1. Data provided voluntarily by the interested party
Category of Stakeholders Data Provided by the Interested Party
Cookies a) IP, browsing data, statistics, etc.
Web Inquiry User b) Name, Last Name, email, phone, company, message,
Newsletter Subscriber c) Name, email.
Registered User d) email, password.
Potential Client e) Name, Last Name, address, email, phone
Carriers f) Name, Last Name, NIF/CIF, billing address, email, phone, banking information, order details, employment details
Clients

g) Name, Last Name, NIF/CIF, billing address, email, phone, banking information, order details, employment details

h)

Job Candidate or Job Seeker i) Name, Last Name, NIF/CIF, address, date of birth, email, phone, image, personal characteristics, academic and professional details, employment details, social circumstances

 

8. Retention of personal data.

GRUPO ALIANZA LOGISTICS only stores your personal data to the extent that we need it in order to be able to use it for the purposes of point 5, and according to the legal basis for processing it and in accordance with applicable law. Your personal information will be kept for as long as a contractual and/or business relationship exists or as long as you do not exercise your right to erasure, cancellation and/or limitation of the processing of your data.

Once the relationship with you has ended for any of the aforementioned reasons, the information will be kept duly blocked, without giving it any use, while it may be necessary for the exercise or defence of claims or may derive some type of judicial, legal or contractual liability from its processing, which must be attended to and for which its recovery is necessary.

Those data that are processed for direct marketing purposes will be kept indefinitely until the data subject requests their deletion.

Specifically:

 

Stakeholder Category Retention Period
Cookies a) According to the timeframes specified in the cookie policy
Web Inquiry User b) 3 years from the last contact
Newsletter Subscriber c) Data associated with the newsletter will be retained indefinitely until the data subject requests its deletion.
Registered User d) Until the account is closed or 3 years from the last login.
Potential Client

e) 1 year from the last contact.

 

Carriers f) Data will be retained as long as their relationship with GRUPO ALIANZA LOGISTICS is active (and not requested for deletion), and in any case, for 6 years as per the applicable regulations for the described processing.
Client g) Data will be retained as long as their relationship with GRUPO ALIANZA LOGISTICS is active (and not requested for deletion), and in any case, for 6 years as per the applicable regulations for the described processing.
Job Candidate or Seeker

h) Personal data provided by the candidate will be retained for 24 months from the receipt of the curriculum vitae, unless the candidate requests deletion or revocation of consent granted. After this period, it will be deleted.

If the candidate is hired, the data will be included in the dataset processed for the execution of the employment relationship and will be governed by the provisions of the employment contract.

 

9. Recipients or third parties to whom we may disclose Personal Data.

9.1 Personal Data may be shared for the purposes set out in point 5 in the following cases:

 

Data Recipients Category of Interested Parties
Newsletter management platform SENDINBLUE OR BREVO (Service provider contracted by the Organization). More information at https://www.brevo.com/es/legal/privacypolicy/ – Newsletter User

Banks, savings banks, and rural banks

Tax administration

Administrative and business advisory services (Service provider contracted by the Organization)

– Customer

– Carriers

Chat management platform (Service provider contracted by the Organization) – Chat User

 

Generally for all categories of data subjects personal data may be shared:

  1. For compliance with our legal obligations: where disclosure is necessary to comply with our obligations under laws, regulations, legal process or governmental requests affecting us.
  2. For the formulation, exercise or defence of claims or when the courts are acting in their judicial role: In certain circumstances, disclosure of personal data may be mandatory because it is subject to a subpoena, warrant or summons.
  3. In sale, merger, acquisition or similar transactions: In the event of a merger, acquisition, sale of all or substantially all of our assets or other similar sale transaction, personal data may be transferred as part of that transaction. In such an event, the data subject will be notified of such a transfer.
  4. For the provision of services by suppliers acting on our behalf We occasionally enter into contracts with carefully selected third parties so that they may assist us in providing web services such as:
    -Hosting hosting services for the purpose of performing their hosting and email services. Currently our hosting provider is Arsys.es.                          -IT consulting and web design services: to provide technical support on the code created for the Website.
  5. Aggregated or Non-Identifiable Data: We may share aggregated or other non-personally identifiable information that does not identify the data subject in order to improve the experience of our Services.

9.2 Personal Data may be shared outside the EU for the purposes set out in point 5 in the following cases:

Data Recipients Category of Stakeholders Commission’s Adequacy Decision or Adequate Safeguards
WhatsApp contact management platform. (Service provider contracted by the Organization) – WhatsApp Contact

The data controller contracts its virtual infrastructure, which includes the management of instant messaging services of the WhatsApp Business application under a “cloud computing” model owned by WhatsApp Inc. The transfers are made under the Standard Contractual Clauses of the Commission. More information at:

1.- [WhatsApp Business Data Transfer Addendum](https://www.whatsapp.com/legal/business-data-transfer-addendum/?lang=en)

2.- [WhatsApp Business Data Security Terms](https://www.whatsapp.com/legal/business-data-security-terms)

 

 

10. Security measures adopted regarding the processing of personal data

GRUPO ALIANZA LOGISTICS implements and applies appropriate technical and organizational security mechanisms and measures to ensure an adequate level of treatment security based on the risk.

To achieve this, GRUPO ALIANZA LOGISTICS, through an objective assessment, has identified, analyzed, and evaluated the risks of varying probability and severity concerning the rights and freedoms of individuals. Consequently, it has implemented appropriate and effective mechanisms, safeguards, and security measures to eliminate or mitigate the identified risks. Specifically, appropriate and effective technical and organizational measures are adopted to mitigate the risks of destruction, loss, or accidental or unlawful alteration of personal data transmitted, stored, or otherwise processed, as well as unauthorized communication or access to such data.

Likewise, GRUPO ALIANZA LOGISTICS ensures compliance with the duty of professional secrecy and confidentiality among all its employees, contractors, and third parties who use personal data.

11. Rights of the Data Subject.
The user may direct their communications and exercise their data protection rights following the formalities imposed by data protection regulations.

In all our operations related to your privacy, we strive to comply with current regulations, which contain a series of rights for the data subject that we enumerate below:

Your Rights What It Means
Right to Information You have the right to receive clear, concise, transparent, and easily understandable information about how we use your personal data and your rights. We provide this information in this Policy in section 5.
Right of Access

You have the right to access the personal data we hold about you (subject to certain limitations).

Manifestly unfounded, excessive, or repetitive requests may not be accommodated.

To exercise this right, please contact us through any of the methods indicated below.

Right to Rectification

You have the right to have your personal data rectified when it is inaccurate, incomplete, or no longer valid.

To exercise this right, please contact us through any of the methods indicated below. If you have an account, it may be easier for you to correct it yourself by modifying your profile.

Right to Erasure/Right to Be Forgotten

In certain cases, you have the right to have your personal data deleted or removed. It is important to note that this is not an absolute right, as we may have legal or legitimate reasons to retain them.

If you wish to have your personal data erased, please contact us through any of the methods indicated below.

Right to Object to Direct Marketing, Including Profiling

You can opt-out of our direct marketing communications at any time.

The easiest way to unsubscribe is by clicking the “Unsubscribe” link in any email or communication we send you. Alternatively, you can always email us at: protecciondatos@alianza-gt.com

To object to profiling, please contact us through the methods indicated below.

Right to Withdraw Consent at Any Time for Consent-Based Data Processing

If you have provided consent for any of the purposes informed and specified in the processing to which we refer, you have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

To find out which processing is based on consent, please refer to section 5 of this policy.

If you wish to withdraw your consent, please contact us through any of the methods indicated below.

Right to Object to Processing Based on Legitimate Interests

You can object at any time to the processing of your data when it is based on legitimate interests. To find out which processing is based on consent, please refer to section 5 of this policy.

If you wish to exercise this right, please contact us through any of the methods indicated below.

Right to File a Complaint with a Supervisory Authority

We also inform you that if you have not obtained satisfaction in the exercise of your rights or the way to exercise them, you may file a complaint with the Supervisory Authority. If you want to know more about this right and how to exercise it, you can contact the AGPD: http://www.agpd.es/ Tel. 901 100 099 and 91.266.35.17. C/Jorge Juan,6 28001-Madrid.

Please feel free to contact us through any of the methods indicated below before filing a complaint with the competent authority for data protection.

Right to Data Portability

You have the right to receive your personal data concerning you and that you have provided to us in a structured, commonly used, and machine-readable format, and to transmit them to another data controller when the processing is based on the performance of a contract or on your consent and the processing is carried out by automated means. To find out which processing is based on consent, please refer to section 5 of this policy.

For more information, please contact us through any of the methods indicated below.

Right to Restrict Processing

You have the right to request the restriction of the processing of your data. If you exercise this right, the processing of your data will be subject to restrictions, and we may store them, but we may not continue to use or process them.

This right can only be exercised in certain circumstances defined by the General Data Protection Regulation, as follows:

  • when the data subject contests the accuracy of the personal data, for a period enabling the controller to verify the accuracy of the data;
  • when the processing is unlawful and the data subject opposes the erasure of the personal data and requests the restriction of their use instead;
  • when the controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise, or defence of legal claims;
  • when the data subject has objected to processing pursuant to Article 21(1) pending the verification whether the legitimate grounds of the controller override those of the data subject.

If you wish to exercise this right, please contact us through any of the methods indicated below.

Right to Disable Cookies

You can disable cookies at any time. Typically, internet browser settings are configured by default to accept cookies; however, you can easily disable them by changing your browser settings.

Many cookies are used to improve the usability or functionality of websites, so disabling them may prevent you from enjoying the full or partial services provided through our website, or you may have usability issues or session problems if you start one.

If you want to limit or block all cookies set by our websites (which may prevent you from using certain parts of the website) or by any other websites/applications, you can do so through your browser settings.

-How to Exercise Your Data Protection Rights?

To exercise your rights, you must submit a written request to the following address: C/ Victoria Kent, 30 bajo 2 de Almenara 12590 (Castellón), or to the following email: protecciondatos@alianza-gt.com, indicating “RGPD Valencia” in the subject line. You must specify which of the rights you are requesting to be satisfied, and you must also include a photocopy of your ID card or equivalent identification document. If you are acting through a legal or voluntary representative, you must also provide a document proving the representation and the representative’s identification document. If you would like to use a model for this purpose, you can:

– Use an official model from the Agency: https://www.aepd.es/reglamento/derechos/index.html
– Request a model from us: protecciondatos@alianza-gt.com

12. Treatment of Special Categories of Personal Data and Data Relating to Criminal Convictions and Offenses

In the completion of free text fields, you are not allowed to enter personal information related to racial or ethnic origin, political opinions, religious or philosophical beliefs, union membership, genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health, or data concerning a person’s sex life or sexual orientation, as well as personal data relating to criminal convictions and offenses. If you enter any information related to the mentioned aspects in any of our forms or via email, it will be immediately deleted from our information systems without being able to address the query made, as such data is neither necessary nor relevant for the purposes determined in the processing on this website.

13. Links to Other Websites

Sometimes we provide links to other websites, but these websites are not under our control. Therefore, we will not be responsible for any issues that arise in relation to the use of personal data, the content of the website, or the services offered by these websites.

14. Data Quality

The User declares that the data provided, whether their own or on behalf of third parties they represent, are true, accurate, and they are responsible for communicating any changes or updates to them. The user will be responsible for any direct or indirect damage that could be caused to GRUPO ALIANZA LOGISTICS or any third party as a result of providing false, fraudulent, inaccurate, incomplete, or outdated personal data.

Data requested by the User indicated with an asterisk (*) will be strictly necessary to contact the User. In no case will the failure to provide more data than strictly necessary result in a reduction in the quality of the service.

15. Data of Minors or Incapacitated Individuals

The use of the Service is not permitted for minors, so if you are under 16 years of age, please refrain from using our website services. GRUPO ALIANZA LOGISTICS may request additional information or documentation to verify the age of the interested party, taking into account the available technology.

16. Data Updates

The user is the sole source of information for their personal data. Therefore, GRUPO ALIANZA LOGISTICS asks that, in order to keep your data updated and up-to-date at all times in accordance with the principles of the GDPR, you communicate any changes to the address indicated for the exercise of the rights of access, rectification, cancellation, and opposition, as well as the cessation of your activity in the entity you represent, if applicable, to proceed with their cancellation and/or historical treatment.

17. Consent for Advertising Communications

In accordance with the LSSI Law, GRUPO ALIANZA LOGISTICS will not send commercial communications by email or other equivalent electronic means that have not been previously authorized by the recipient through the authorization systems used by GRUPO ALIANZA LOGISTICS.

In the case of users with whom there is a previous contractual relationship, GRUPO ALIANZA LOGISTICS is authorized to send commercial communications regarding products or services of GRUPO ALIANZA LOGISTICS that are similar to those initially contracted with the customer. In any case, the user can voluntarily request to no longer receive commercial information through the Customer Service channels after verifying their identity, or by unsubscribing from the promotional email itself.

Personal data will be kept in our information systems indefinitely for the purpose of carrying out commercial communications regarding the company’s products and services, unless the right to object to such advertising communications is exercised.

18. Social Media

When you become a fan, follower, or similar of GRUPO ALIANZA LOGISTICS on various social media platforms, you should be aware that GRUPO ALIANZA LOGISTICS can only access or deactivate your data to a limited extent because they have a specific profile. Any corrections to your data or restrictions on information or posts should be made through your profile or user settings on the social network. By default, you consent to:

a) The processing of your personal data in the context of that social network and in accordance with its Privacy policies.
b) The access of GRUPO ALIANZA LOGISTICS to the data contained in your profile or biography, depending on your privacy settings on each network, which may be more or less extensive.
c) The publication of news about our events or our comments on your wall or biography.
d) Receiving communications about our products/events.
If you want to stop following us, you just have to click on the “Stop being a fan” or “Stop following” option.

19. Modification of this Privacy Policy

GRUPO ALIANZA LOGISTICS reserves the right to modify this policy to adapt it to future legislative or jurisprudential developments, as well as to industry practices, by informing users in advance of any changes that may occur. The continuous use of GRUPO ALIANZA LOGISTICS by the User will constitute an endorsement of this document, with the modifications and changes that may have been introduced.

For the same reasons mentioned above, GRUPO ALIANZA LOGISTICS reserves the right to modify or interrupt the GRUPO ALIANZA LOGISTICS Service in whole or in part, whether or not the user has been notified. GRUPO ALIANZA LOGISTICS will not be responsible to the User or third parties for exercising its right to modify or interrupt the GRUPO ALIANZA LOGISTICS Service.

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